Privacy policy
Seen and Herd Privacy Policy
Contact Details
Phone: 0413 369 507
Email: natasha@seenandherd.com.au
Address: 74 Hunts Road, Kulnura, NSW 2250
Owner: Natasha Whitwell
ABN: 53 391 967 886
Website: www.seenandherd.com.au
Privacy policy
At Seen & Herd, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information when you visit our website or use our services.
www.seenandherd.com.au is operated by Natasha Whitwell trading as Seen & Herd (ABN 53 391 967 886) (“we”, “us”, “our”).
You consent to us collecting, holding, using and disclosing your personal information in accordance with this policy. You have the right to opt out of data collection and processing at any time. To exercise this right, please contact us at natasha@seenandherd.com.au.
What is personal information?
The collection, use and disclosure of personal information is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Personal information is any information or opinion about an identified individual or an individual who can be reasonably identified from that information.
What personal information do we collect?
We may collect personal information such as your name, email address, phone number and other contact details when you visit our website or use our services. We may also collect information about how you access, use and interact with the website through cookies or tracking technologies (e.g. Google Analytics, Meta Pixel).
Why do we collect, hold and use your personal information?
We collect, hold and use your personal information to:
- Provide and manage our services
- Communicate with you and respond to enquiries
- Improve our services and website performance
- Comply with legal obligations
- Identify and inform you about products or services that may interest you
If you do not provide your personal information, we may not be able to provide certain services.
How do we collect your personal information?
We collect your personal information directly from you when you contact us, use our website or social media, or participate in events. We may also receive information from third-party service providers such as payment processors, marketing tools or analytics platforms.
How do we store and hold personal information?
We use secure electronic and physical systems to protect personal data from unauthorised access, loss, or disclosure. While we take all reasonable steps to protect your information, we cannot guarantee the security of data transmitted over the internet.
Who do we disclose your personal information to?
We will never sell, rent or share your personal information without consent, unless required by law. We may share it with:
- Our employees and contractors
- Business partners and affiliates
- Trusted service providers such as website hosts, payment processors or marketing tools
Do we disclose personal information overseas?
Some of our third-party service providers may store or process personal information outside Australia. We take reasonable steps to ensure such entities comply with the Australian Privacy Principles.
Marketing
We may use your information to send marketing materials we think may interest you. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us.
Access and correction
You may request access to or correction of your personal information by contacting us at natasha@seenandherd.com.au. We’ll respond promptly and at no charge unless the request involves significant resources.
Data retention
We retain your personal information only as long as necessary to fulfil the purposes in this policy or as required by law.
Complaints
If you have a complaint or concern about how your information has been handled, please contact us at natasha@seenandherd.com.au or phone 0413 369 507.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
Company: Seen & Herd
ABN: 53 391 967 886
Email: natasha@seenandherd.com.au
Last updated: 13 November 2025
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Please review this policy periodically to stay informed.
